Accessibility Statement

Our commitment & measures we take

To support accessibility, we:

• Integrate accessibility into our design, development, and content workflows.

• Conduct periodic audits (automated and manual) for common barriers.

• Provide staff training and documented standards for headings, alt text, link names, form labels, and keyboard focus.

• Review new features and third-party tools for accessibility impact before launch.

Standards & compatibility

We strive for compatibility with:

• Browsers: Current versions of Chrome, Safari, Edge, and Firefox.

• Assistive technologies: Screen readers (e.g., NVDA, JAWS, VoiceOver), screen magnifiers, speech recognition, and keyboard-only navigation.

For the best experience, use the latest browser/OS and enable updates.

Accessibility features on our site

• Logical heading structure and landmarks (header, nav, main, footer).

• Alternative text for meaningful images and descriptive link text.

• Visible keyboard focus and keyboard-operable menus/forms.

• Sufficient color contrast and scalable text without loss of content or functionality.

• Form labels, error messages, and instructions announced to assistive tech.

• Captions or transcripts provided for new video/audio content we publish.

Known limitations & third-party content

While we work to ensure full accessibility, you may encounter:

• Legacy documents (older PDFs) that may not yet be fully tagged.

• Embedded third-party tools (maps, video players, analytics, chat widgets, scheduling/portal systems) where full control over accessibility may be limited.
  If you need an accessible alternative, contact us (see “Request assistance”).

Request assistance or an accommodation

If you experience difficulty with any part of our website or need information in an alternative format (e.g., accessible PDF, large print, plain text), we’ll help:

Phone: (909) 419-5595
Email: info@jpwarehousing.com
Mail/In person: 13310 Valley Blvd, Fontana, CA 92335

When possible, please include:

• The page URL or feature you were using

• What you were trying to do and what went wrong

• Your browser, device, and assistive technology (if any)

• Screenshots or error text, if available

We aim to acknowledge accessibility requests within 2 business days and resolve or offer an alternative within a reasonable timeframe.

Feedback

Your feedback helps us improve. Tell us about barriers or suggestions for better accessibility at info@jpwarehousing.com or by calling (909) 419-5595.

Ongoing improvement

Accessibility is an ongoing effort. We schedule periodic reviews, update our components and content templates, and adjust our practices as standards and technologies evolve.

Formal complaints

If you believe we have not adequately addressed your accessibility concern, please contact us using the methods above and include “Accessibility Complaint” in the subject line. We will investigate and respond with the outcome and, where appropriate, proposed remedies.

JP Warehousing is committed to equal access for visitors, customers, drivers, vendors, and partners. If you require an accommodation relating to our facilities or services (e.g., assisted wayfinding, document translations/alternative formats), please let us know—our team is here to help.